Brewing Success: Polly's Brew Co. Case Study

The Challenge

“Before FlowRota, scheduling was a nightmare,” says Jamie, Taproom Manager. “We were constantly chasing staff to cover shifts, and the brewery team’s hours sometimes clashed with taproom needs. It was exhausting.”

The company had overlapping teams, multiple shift types, and strict UK working-time rules to follow. Managers spent hours every week updating rotas, and staff often felt out of the loop.

Why FlowRota?

Polly's Brew Co. needed a solution that could handle complexity without adding more admin. They turned to FlowRota to:

• Manage brewery and taproom schedules separately but within one system
• Send instant notifications for swaps and updates
• Ensure compliance with rest periods and maximum working hours
• Free managers from repetitive spreadsheet updates

Implementation

“Setting up FlowRota was surprisingly easy,” recalls Alex, Brewery Supervisor. “We uploaded our teams, set our shift rules, and created initial rotas. Staff could see their schedules on their phones immediately. No more confusion.”

FlowRota allowed managers to build rotas for both operations in one place. Staff could swap shifts within the app, with automatic alerts for managers if changes breached rules.

The Impact

The results were noticeable within weeks:

• Time Saved: Managers cut rota planning from hours to minutes.
• Fewer Last-Minute Changes: Automatic alerts and easier swaps meant fewer emergency calls.
• Happier Staff: “Everyone knows their shifts in advance now. Staff morale has definitely improved,” says Jamie.
• Compliance Made Simple: FlowRota automatically tracks hours and rest periods, keeping both teams within UK regulations.

Conclusion

FlowRota transformed how Polly's Brew Co. manages its staff. By streamlining rota planning, reducing errors, and keeping everyone informed, the brewery can focus on what it does best: brewing exceptional beer and delivering top-notch taproom service.